Mail Archives: djgpp/1997/08/13/06:35:54
On 13 Aug 1997, Lovecraft wrote:
> >I don't understand how receiving an answer of "this answer is in the FAQ"
> >is not a case of "neighbors helpinig neighbors."
>
> Because of the assumption that I didn't read the FAQ when a gentle pointer
> to where it might be is much more helpful.
I usually make a point of telling people exactly where in the FAQ the
info is.
> "attitude". I'm a physical therapist assistant and every day I have to
> teach someone something that I've been teaching for a couple of years now.
You probably do this for a fee. I agree that if somebody didn't like the
way I reply to customers who pay me, they would have a good reason to
complain.
But that is not the case here. In this case, I'm being yelled at for a
service that I give out for free, a service that many people find
valuable and tell me this in so many words.
It is also a case of misunderstanding, as I tried to explain in my other
message today. Anybody could make a mistake or misinterpret what
somebody else said, but precisely because of that we shouldn't IMHO be
too hasty in condemning what others say, especially on the Internet,
where we cannot see the body language and other crucial hints.
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